Customer Insight | Premlall Consulting

CRO 106: Testing Your Hypotheses

by Anil Premlall | Sep 22, 2022 | Advertising, Blog, Content Marketing, Content Strategy, Customer Experience, Customer Insight, Data and Analytics, Data Visualization, User Experience and Usability

A/B testing has been one of the frequently used terms since the beginning of this series.

9 Most Popular Types of Chatbots Available

by Eleanor Wyatt | Jul 5, 2022 | Blog, Chatbots, Customer Experience, Customer Insight, Online Customer Service, Site Search, Social Media, User Experience and Usability

Chatbots are everywhere these days. Radically reshaping the mobile app landscape, with their ability to mimic conversation and offer instantaneous digital connections, chatbots are changing how we interact online. Steadily on the rise, many enterprises are spending more on bots per year than traditional mobile app development.